Key Dates
June 1
Season tickets not renewed by June 1 will be released for general sale and your position can not be guaranteed. Prices will increase again after the June 1 deadline. Interest-free direct debit will not be available after June 1.
How do I purchase my season ticket?
You can purchase your season ticket online, click here. Alternatively complete a season ticket application form and return it to us, call into Welford Road, or call the ticket hotline 0844 856 1880 (option 2). Please note that all family tickets cannot be purchased online.
How can I pay for my season ticket?
Season tickets can be purchased by credit or debit card, cheque (made payable to Leicester Football Club Plc) and monthly installments through our interest free direct debit system. Cash payments can be taken in person only.
How do I apply for the interest free direct debit option?
You can buy your season ticket by direct debit over the internet or by calling the Ticket Office on 0844 856 1880 (option 2). Alternatively click here to download an application form. Complete the form in full and return it with your season ticket application to the Tigers Ticket Office.
Are there any administration or set up fees for taking up the interest-free scheme?
No. You will simply pay the price of your season ticket at the time of purchase.
Is interest-free direct debit available after March 4
Yes. Interest-free direct debit will be available until June 1, 2012. The payments will be spread over the number of months left until December 2012.
What category do I fit into?
| Adult | Supporters aged 22 - 64 not in full time education |
| 65 Plus | Supporters aged 65 and over |
| Young adults & full time students | Supporters aged 18 - 21 and full time students |
| Juniors | Supporters aged between 4 - 17 |
| Family ticket | Any two adults and any two juniors |
All ages are as September 1, 2012
I am applying for a concession ticket, what proof of status is required?
Please send a copy of your birth certificate if applying for a 65+, young adult or junior season ticket. If you are a full time student please send a copy of your NUS Card or a letter of acceptance from your University.
What does my season ticket include?
Purchasing a season ticket allows you entry into Welford Road for a home pre-season friendly, Premiership league games, LV= Cup and European pool round games and free admission to Tigers Development games. Any games played in the knock-out stages of each competition will need to be purchased separately.
Do you have disabled season tickets available?
Yes, please contact the ticket office on 0844 856 1880 (option 2) for details.
Am I able to purchase two and three year season tickets?
No. We are not offering multiyear season tickets this season, and are instead offering an interest and setup fee free direct debit option.
How will I know if my season ticket application has been successful?
You will be contacted by the ticket office to discuss your selected options and the availability within those areas. Existing season ticket holders will be notified of the activation of Season 2012/13 to their match access cards by email and/or text message.
When will I receive my season ticket?
As long as you have booked before June 1, new season ticket cards will be sent out in the first week of July. Existing season ticket holders are reminded to keep hold of their current match access card which will be uploaded with the new season as and when renewed.
Can I purchase additional season tickets for friends or family members?
Yes, please refer to the 'Introduce a friend' section on the season ticket page to let you know how to introduce new members to the Tigers and earn a free season ticket for the 2013/14 season.
Can I change the name on my existing season ticket?
Yes, please provide a letter of confirmation signed by both parties and amend the contact details for the new season ticket holder.
Can I relocate or upgrade my existing season ticket?
Yes, please renew your current position in the stadium and complete a relocation form, click here to download. The ticket office will contact you with available options following the season ticket deadline.
Are seasonal car parking permits available?
Yes we have a number of car parks around the stadium. These car parks currently have a waiting list in operation. To be added to the waiting list please contact the ticket office on 0844 856 1880 (option 2). If you currently hold a seasonal car parking permit you will be sent a renewal application shortly.
If your question is not answered above please contact the ticket office on 0844 856 1880 (option 2) or email seasontickets@tigers.co.uk and we will be happy to help.
Leicester Tigers Season Ticket Terms and Conditions 2012/13
General Terms
1. By purchasing the season ticket you agree to be bound by these Terms and Conditions. Any individual purchasing a season ticket on behalf of a third party shall be deemed to be acting with the consent of such third party to agree to be bound by these Terms and Conditions on their behalf.
2. By purchasing the season ticket you acknowledge and agree that you are entering a binding agreement on the terms set out in these Terms and Conditions with the Club for the entire period of time covered by the season ticket.
3. Season tickets (and, for the avoidance of doubt, all match tickets) are subject to the Rules, Regulations and Bye-Laws of the Rugby Football Union, Premiership Rugby Limited, The European Rugby Cup and Leicester Football Club Plc (the Club) and any other Rules, Regulations and/or Bye-Laws applicable to the Club and/or any matches.
4. The season ticket gives the holder the following benefits:
a. entry to the Club's home playing venue for:
i. the pre-season friendly;
ii. 11 regular season Premiership matches;
iii. 3 European Cup pool round fixtures;
iv. 2 Anglo Welsh Cup pool round fixtures;
v. all A-League games involving the Club's academy or development squads
b. Priority booking on terms to be directed by the Club from time to time for:
i. European Cup knock-out fixtures;
ii. Anglo Welsh Cup knock-out fixtures;
iii. away Premiership matches;
iv. any internationals being played at the Club's home playing ground; and
v. any other matches which the Club notifies from time to time as being subject to this paragraph 4b.
vi. England home internationals by way of a ballot
c. 10% discount off the retail price of merchandise at the Club's official store on terms to be directed by the Club from time to time.
d. Subject to availability, 10% discount off the room hire fee of certain function rooms at the Club's home playing ground on terms to be directed by the Club from time to time.
e. Discount on travel to away matches when travelling with the Club's official travel club on terms to be directed by the Club from time to time.
f. Season ticket holders below the age of 16 will be automatically enrolled in our free Junior Tigers Club.
g. Any other discounts and/or benefits as directed by the Club from time to time and granted in accordance with these Terms and Conditions.
5. The purchase of a season ticket does not guarantee the season ticket holder any tickets other than as set out in paragraph 4a above.
6. Season ticket holders will be notified of how to purchase tickets for other matches involving the Club [not referred to in paragraph 4a and 4b above] through the local press, news media and the Club's website. Season ticket holders will not be automatically notified by post.
Match Day
7. Offenders will be ejected and their season tickets cancelled on terms as set out in these Terms and Conditions if found to be in breach of the Rules, Regulations and Bye-Laws of the home playing ground and/or the Rules, Regulations and Bye-Laws as set out in paragraph 3 above, including for the avoidance of doubt swearing, adopting unruly behaviour or committing acts of racial abuse.
8. Season ticket holders are not entitled to re-enter the home playing ground if they leave the home playing ground at any time on a match day, except where the Club expressly approves such re-entry. The Club will only give such approval where a season ticket holder had a compelling reason to leave the stadium in the first instance.
9. The Club reserves the right to change the venue and kick-off time of any match. It is the season ticket holder's responsibility to ascertain the date and kick-off time of the rearranged match. Any changes to the venue and kick-off time of a match will appear on the Club's website.
10. If you forget to bring your season ticket card to any game, you may be required to show identification to a Club official which confirms you are the season ticket holder including proof of address and you will then be issued with a replacement ticket. You will be charged a £5.00 fee per reprinted ticket, this charge is non-refundable.
11. If a match is abandoned or postponed for any reason the Club shall have no liability to a season ticket holder. In such an event season ticket holders shall be entitled to attend any corresponding re-arranged match.
12. You are advised to enter the ground at least 45 minutes prior to the advertised kick-off time. Please contact a steward if you have any queries on match day.
13. In the event of any construction, development works, maintenance, any other works, force majeure or unforeseen circumstances affecting any part of the stadium, the Club reserves the right to require any season ticket holder or guest holding a season ticket in the affected part of the stadium to move to any other part of the stadium and sit or stand in any other place of equivalent value. Should a seat of equivalent value not be available the Club shall use reasonable endeavours to find a seat which corresponds as closely as possible to the season ticket holder's assigned seat.
14. The Club may from time to time create images and/or audio-visual video footage of season ticket holders attending the home playing ground. By agreeing to these Terms and Conditions you agree that the Club owns all rights in such images and footage and shall be entitled to use the same for the purpose of: (i) promoting the Club and its commercial partners; (ii) any other commercial activity provided in each case that such use does not harm the reputation of the relevant individual whose image is used.
Lost or Stolen Season Tickets
15. The Club does not accept responsibility for lost or stolen season tickets. If you lose your card please report it immediately to the police and the Club. A relevant crime number should be quoted in all correspondence with the Club. In such an event the Club shall issue a replacement card, unless the Club reasonably believes the season ticket holder is, or has been, acting in a fraudulent or illegal manner or/in breach of these Terms and Conditions. A charge of £20 will be made for a replacement card.
16. If your season ticket card is defaced do not dispose of the remains, contact the Club immediately. A charge of £20 will be made for a replacement card.
Cancellation, Refunds and Transfers
17. Season tickets cannot be cancelled by the season ticket holder except in exceptional circumstances and any cancellations are entirely at the discretion of the Club. In the event that a cancellation request made by a season ticket holder is approved by the Club then the season ticket holder will be charged a £25.00 cancellation fee and, pursuant to paragraph 2 above, the full value of the season ticket (if not paid for in full at the start of the season) which shall become immediately due and payable upon cancellation.
18. The Club reserves the right at its absolute discretion:
a. to withdraw and/or cancel the season ticket for a period of time/completely if the season ticket holder is found to be: (i) in breach of these Terms and Conditions (ii) in breach of the Rules, Regulations and Bye-Laws referred to in 1 above; (iii) in breach of the Rules, Regulations and Bye-Laws, including the relevant ground regulations, of the home playing ground or any other ground at which the Club is playing a match; or (iv) the season ticket holder is banned (whether by law or otherwise) from attending any rugby ground including the home playing ground; and
b. to withdraw and/or cancel the season ticket for a period of time/completely if the holder has not paid in full on or before the agreed payment date as agreed in the payment terms, and to require immediate payment at the publicised gate prices for all games attended using the season ticket prior to the date of withdrawal and/or cancellation.
19. Tickets cannot be exchanged and no refunds will be made in respect of any unused tickets.
20. Season tickets are strictly non-transferable and the holder is not permitted to re-sell any of the games contained therein unless authorised by the Club.
21. In the event that the payment of a season ticket is by way of direct debit or any other instalment method the season ticket holder must keep the Club informed of any changes to the bank account or payment card details provided when they purchased the season ticket.
22. The Club reserves the right to cancel the season ticket in the event that: (i) the Club uses the payment card details provided by the season ticket holder at the time of purchase to process any payment due for the season ticket and a card or payment is declined on two or more occasions during the course of a season; (ii) there is an arrears of payment in respect of the season ticket and this has not been remedied by the season ticket holder within a reasonable period of time as directed by the Club; or (iii) there is any breach of these Terms and Conditions. Upon Cancellation, the season ticket holder will be charged a £25.00 cancellation fee and will be required to settle the full value of the season ticket (if not paid for in full at the start of the season) which shall become immediately due and payable upon cancellation.
23. In addition to the right to cancel contained in paragraph 22 above, in the event that there exists an arrears of payment on the season ticket requiring the Club to take any action to seek and demand such payment, the Club shall be entitled to charge the season ticket holder a reasonable administration charge (the amount of which to be at the Club's discretion) to cover the administration costs incurred by the Club in taking such action. With regard to those season ticket holders participating in the direct debit scheme, a charge of £10.00 may be made for each failed direct debit payment.
24. Those season ticket holders paying for their season ticket (or the season tickets of other persons) by way of direct debit shall have the season ticket(s) in question automatically renewed each season (in accordance with the relevant Terms and Conditions at that time in force) before the first deadline for renewal. The season ticket holder will be sent a renewal notice including a cancellation form at least 10 working days before the renewal is processed. The cancellation form should be completed and returned to the Club within the stated deadline in the event that the season ticket holder wishes to cancel the automatically renewed season ticket(s).
Additional Terms
25. The Club reserves the right to amend the conditions from time to time in order to comply with competition regulations and/or any Rules, Regulations and/or Bye-Laws as set out in paragraph 1. The conditions apply only to the competitions in which the Club participates at the time of issue.
26. The unauthorised sale or disposal of tickets is a criminal offence under section 166 of the Criminal Justice and Public Order Act 1994, as amended by the Violent Crime Reduction Act 2006. If a season ticket holder is convicted of a criminal offence related to the illegal sale of match tickets, or the Club reasonably suspects that they have committed such an offence, then: (i) the Club may notify the police or Rugby Football Union; and/or (ii) this shall be deemed a breach of these Terms and Conditions and the season ticket shall be cancelled on terms as set out in these Terms and Conditions.
27. The Club or its servants or agents is not liable for any loss, theft, injury or damage to any property of the season ticket holder whilst in or at the home playing ground. Nothing in this paragraph shall exclude the Club's liability in circumstances where such loss, theft, damage or injury is as a result of negligence on behalf of the Club.
28. If you claim that the Club has acted negligently or breached these Terms and Conditions, the Club shall only be liable for any loss, damage, cost or other expense you incur, or in respect of death or personal injury suffered, that is a foreseeable and direct consequence of the claimed negligence or breach.
29. The Club shall not be liable to a season ticket holder in respect of any failure to carry out or delay in carrying out any of the Club's obligations under these Terms and Conditions, including: (i) admitting a season ticket holder to the home playing ground for a particular match; or (ii) making a season ticket holder's usual or allocated seat available to them for a particular match, which is caused by circumstances outside its reasonable control.
30. The Club shall not have any liability to a season ticket holder for any late delivery or non-delivery of any season ticket or other material which is as a result of the actions of any postal service provider.
31. The Club shall at any time be entitled to assign, transfer or novate the benefit and/or burden of (and any right or obligation of the Club under) these Terms and Conditions to any of its group companies.
32. If any of these Terms and Conditions are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, they shall, to that extent, be severed from the remaining Terms and Conditions which shall continue to be valid to the fullest extent permitted by applicable laws.
33. These Terms and Conditions comprise the entire agreement between the Club and a season ticket holder in relation to the purchase of a season ticket and any use of such season ticket.
34. The failure by the Club to exercise or a delay by the Club in exercising a right or remedy provided by these Terms and Conditions does not constitute a waiver of the right or remedy or a waiver of other rights or remedies. A waiver of a breach of any of these Terms and Conditions does not constitute a waiver of any other breach and shall not affect the other Terms and Conditions.
35. These terms and conditions shall be governed by and interpreted in accordance with the laws of England and Wales and subject to the exclusive jurisdiction of the Courts of England and Wales.
