Vacancies
The team behind the team! At Leicester Tigers, we strive to create an environment where each and every employee has the potential for personal growth and their dedication and passion directly drives success both on and off the pitch.
Leicester Tigers promotes equal opportunities in employment and we positively welcome applications from all candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (including colour, nationality, and ethnic or national origin), religion or belief, sex and sexual orientation.
If you're ambitious, committed and want to work for the world's most supported rugby family why not look at our current vacancies below:
Corporate Sales Executive
Reports to: Senior Corporate Development Manager
Salary: £26k + £14k OTE
Hours: Monday to Friday, 37.5 hours per week
Closing date: Friday 6 October 2023
Job Purpose
To drive new customer acquisition by exceeding activity targets, understanding the needs of a prospect and aligning these needs with the benefits of our products and proposition. To introduce customers to other opportunities within the club and to walk them up the value ladder.
Equality & Diversity
Leicester Tigers strives to create a diverse and inclusive environment where people feel entrusted to challenge, inspire and succeed. Leicester Tigers is an equal opportunities employer and will provide reasonable support to disabled applicants throughout the recruitment process under the terms of the Equality Act 2010.
Main tasks and responsibilities:
- To sell all corporate Match Day & Seasonal products to include, (but not restricted to), 1880 Membership, Executive Boxes, Club 502, Club House and Try line Membership, Player Sponsorship, Player Sponsors, Champions Club and Chairmans Lounge.
- To sell other events outside of a match day to include, (but not restricted to), annual Rugby Dinner, annual Touch Rugby Tournament, Premium Hospitality for the Autumn & 6 Nations Tournament, Business Club Membership.
- To meet and exceed daily, weekly & monthly KPIs, to create a qualified and active pipeline and to provide accurate forecasts against these KPIs.
- To achieve and exceed clearly defined objectives and financial targets for all seasonal and match day products plus associated products/events and services as required/to meet personal, departmental and companywide targets.
- To be creative, identify new revenue opportunities/products to help grow our existing customer base. To understand the competition, the industry and keep abreast of market trends. To have a deep understanding of our product, the proposition and the club.
- Access to department database, as agreed with the Senior Corporate Development Manager.
- Adhere to the sales process adding and managing data on the Club’s CRM system to ensure client/prospect actions and notes are listed.
- Input sales into the CRM system and advise products sold by email to the ‘corporate sales group email’.
- To work each home match day as a prospecting tool whilst greeting existing bookers/clients and networking with corporate guests.
- To carry out any other duties and tasks required by management, which are within the post-holder’s capabilities.
- To assist Tigers vision to become the best rugby club in the world.
- To represent the Club is a professional and positive manner.
Person Specification:
- The successful candidate must be educated to degree level education (D)
- You must be self-motivated (D)
- Will have the ability to manage their own sales / process time (E)
- Hold a ‘can-do’ attitude and hunting mentality (E)
- Excellent communcation skils (E)
- Experience of workign within face-to-face sales (E)
- Must hold experience in face to face sales, selling and rranging appointments over the phone, achieving targets and commissions set (Over and above). (E)
- It Is desired you have sales experience in sport/hospitality/events industry (D)
- You will be able to demonstrate and comit to Tigers values in all work that you do (E)
- You are focussed and have a confident manner (E)
- You will be able to work at times and locations appropriate to your role. (E)
- You hold a Full UK Driving Licence (E)
- Must hold the ability to work legally in the United Kingdom (E)
How to apply:
If you feel you have the qualities and experience we are looking for, please download and complete our application form from our website. Once complete, please return by email to [email protected], no later than 5pm Friday, October 6, 2023.
Ticketing Staff Casuals
Location: Mattioli Woods Welford Road
Contract Type: Zero hour contract
Hourly Rate: National Minimum Wage
Leicester Tigers is the foremost rugby union club in the country with silverware both in domestic and European competitions.
Based at Mattioli Woods Welford Road, the largest designated club rugby stadium in England, and the most iconic home of the sport in this country, Leicester Tigers remains the most successful club in the history of a thriving, competitive and successful league structure.
The Role:
At Leicester Tigers, we are excited to announce that with the return of spectators on the horizon we are looking to expand our Casual Match Day workforce. At present there are opportunities within both The Club Shop and The Ticketing Office.
Ticketing Casual Staff
- Selling and administrating match tickets and all other products which are on sale in the ticket office.
- Arranging and distributing match day ticket collections to customers.
- Answering any queries which customers may have either by telephone, e-mail or in person.
- Dealing with customers in an efficient and courteous manner.
- Working on match days and non-match day Saturdays as and when required. Match days can be Friday’s, Saturday’s or Sunday’s and at varying times)
- Carrying out any other duties and tasks required by management, which are within the post-holder’s capabilities.
Who we are looking for:
The successful candidate must be able to demonstrate an ability to actively and consistently exhibit the Club’s four key values:
- Club First: To keep the success of the ‘collective’ in mind in all that they do;
- Tough: To embrace hard work, and to be unwavering in their application and focus;
- Passionate: To genuinely care about their contributions, and how impactful they are in their role;
- Driven: To demonstrate a hunger for personal and professional development; challenging themselves, and those around them.
Working in a fast-paced and high intensity environment, the successful candidate will need to have excellent communication skills, the ability to work well in a team and to create positive working relationships.
Essential:
- Available to work in the evenings and weekends where applicable (i.e home fixtures)
- Eligible to work within the UK
Desirable:
- Experience within a similar role
What you can expect in return:
- An exciting and challenging working environment in the world of sport.
- An opportunity to hone and develop customer service related skills.
How to Apply:
If you feel you have the qualities and experience we are looking for, please download and complete our application form. Once complete, please return by email to [email protected]. Covering Letters and CVs need not be submitted.
The vacancies will remain open until filled.
Casual Coaching (Community)
Location: Mattioli Woods Welford Road
Contract Type: Zero hour contract
Hourly Rate: National Minimum Wage
Leicester Tigers is the foremost rugby union club in the country with silverware both in domestic and European competitions.
Based at Mattioli Woods Welford Road, the largest designated club rugby stadium in England, and the most iconic home of the sport in this country, Leicester Tigers remains the most successful club in the history of a thriving, competitive and successful league structure.
The Role:
As part of our commitment to the growth of the game of rugby and the Tigers Family, Leicester Tigers Community team work with local schools and rugby clubs to engage as many young people in Rugby Union as possible. We have opportunities for casual staff to work alongside our full time community team to support with coaching on our flagship programmes, including Tigers Rugby Camps and Match Day Coaching Clinics. These are based across our community regions including Leicestershire and Rutland, Notts, Lincs and Derbyshire, Norfolk and Staffordshire.
Responsibilities include, but are not limited to:
- Working with full time staff to deliver fun and engaging coaching sessions that ensure participant enjoyment and safety.
- Offer support on Match Day Coaching Clinics at Leicester Tigers home games.
- Coaching on Leicester Tigers Camps during the school holidays when available.
- Represent the brand of Leicester Tigers and its values.
- Stay up to date with current coaching and safeguarding practice
Who we are looking for:
The successful candidate must be able to demonstrate an ability to actively and consistently exhibit the Club’s four key values:
- Club First: To keep the success of the ‘collective’ in mind in all that they do;
- Tough: To embrace hard work, and to be unwavering in their application and focus;
- Passionate: To genuinely care about their contributions, and how impactful they are in their role;
- Driven: To demonstrate a hunger for personal and professional development; challenging themselves, and those around them.
Working in a fast-paced and high intensity environment, the successful candidate will need to have excellent communication skills, the ability to work well in a team and to create positive working relationships.
Essential:
- Available to work in the evenings and weekends where applicable (i.e home fixtures)
- Eligible to work within the UK
- Relevant Level 2 coaching qualification
- Ability to obtain an enhanced DBS Check
What you can expect in return:
- An exciting and challenging working environment in the world of sport.
- An opportunity to hone and develop customer service related skills.
How to Apply:
If you feel you have the qualities and experience we are looking for, please download and complete our application form. Once complete, please return by email to [email protected]. Covering Letters and CVs need not be submitted.
The vacancies will remain open until filled.
Match Day Stewards
Location: Mattioli Woods Welford Road
Contract Type: Zero hour contract
Hourly Rate: National Minimum Wage
Positions Available: 20-25
How to apply: Download and complete our application form
Leicester Tigers is the foremost rugby union club in the country with silverware both in domestic and European competitions.
Based at Mattioli Woods Welford Road, the largest designated club rugby stadium in England, and the most iconic home of the sport in this country, Leicester Tigers remains the most successful club in the history of a thriving, competitive and successful league structure.
The Role:
At Leicester Tigers, we are excited to announce that with the return of spectators on the horizon we are looking to expand our Casual Match Day workforce, specifically within our pool of Match Day Stewards.
The role of the Match Day Steward is to ensure that all visitors to Leicester Tigers experience a safe and enjoyable Match Day experience. Our Match Day Stewards will assist with the circulation of spectators, prevent overcrowding, reduce the incidence of disorder or incident and provide the means to investigate, report and take early action in an emergency (as per green guide).
Additional responsibilities include, but are not limited to:
- Promoting the health, safety and welfare of all spectators, other stewards, ground staff and themselves;
- Carrying out safety checks;
- Directing spectators who are entering or leaving the ground, to achieve an even flow of people to and from the viewing areas.
- Assisting in the safe operation of the stadium;
- Staffing entrances, exits and other strategic points;
- Recognising crowd conditions so to ensure the safe dispersal of spectators and the prevention of overcrowding, particularly on terraces or viewing slopes;
- Understanding key points connected to Counter Terrorism prevention and management;
- Assisting the emergency services as required;
- Undertaking specific duties in an emergency or as directed by the safety officer or the appropriate emergency safety officer;
- Providing basic emergency first aid;
- Responding to emergencies (such as the early stages of a fire), to raise the alarm and take the necessary immediate action;
- Treating all employees, stakeholders and customers with dignity and respect, ensuring the Tigers values and behaviours are always demonstrated;
- Carrying out any other duties and tasks required by management, which are within the post-holders capabilities.
- Upholding the Club’s values of: Club First, Tough, Passionate and Driven.
Who we are looking for:
The successful candidate must be able to demonstrate an ability to actively and consistently exhibit the Club’s four key values:
- Club First: To keep the success of the ‘collective’ in mind in all that they do;
- Tough: To embrace hard work, and to be unwavering in their application and focus;
- Passionate: To genuinely care about their contributions, and how impactful they are in their role;
- Driven: To demonstrate a hunger for personal and professional development; challenging themselves, and those around them.
Working in a fast-paced and high intensity environment, the successful candidate will need to have excellent communication skills, the ability to work well in a team and to create positive working relationships.
Essential:
- Available to work in the evenings and weekends where applicable (i.e. home fixtures)
- Eligible to work within the UK
Desirable:
- Experience within a similar role
- Previous stewarding experience
- Prior first aid training
What you can expect in return:
- An exciting and challenging working environment in the world of sport.
- An opportunity to hone and develop customer service related skills.
How to Apply:
If you feel you have the qualities and experience we are looking for, please download and complete our application form. Once complete, please return by email to [email protected].
The vacancies will remain open until filled.
Retail Casual Staff
Location: Mattioli Woods Welford Road
Contract Type: Zero hour contract
Hourly Rate: National Minimum Wage
How to apply: Download and complete our application form
Leicester Tigers:
Leicester Tigers is the foremost rugby union club in the country with silverware both in domestic and European competitions.
Based at Mattioli Woods Welford Road, the largest designated club rugby stadium in England, and the most iconic home of the sport in this country, Leicester Tigers remains the most successful club in the history of a thriving, competitive and successful league structure.
The Role:
At Leicester Tigers, we are excited to announce that with the return of spectators upon us we are looking to expand our Match Day casual workforce, specifically within The Club Shop.
Responsibilities include, but are not limited to:
- Ensuring a first class service is given to all customers whilst visiting the Tigers shop, especially through communication.
- Ensuring that the stock is maintained to a high standard of presentation and to familiarise yourself with all products and their position within the store.
- Awareness of all the team on the shop floor and the needs of the day.
- Complying with the Health and Safety procedures.
- Ensuring that all Security procedures are strictly adhered too.
- Carrying out any other duties and tasks required by management, which are within the post-holders capabilities.
- Upholding the Club’s values of: Club First, Tough, Passionate and Driven.
Who we are looking for:
The successful candidate must be able to demonstrate an ability to actively and consistently exhibit the Club’s four key values:
- Club First: To keep the success of the ‘collective’ in mind in all that they do;
- Tough: To embrace hard work, and to be unwavering in their application and focus;
- Passionate: To genuinely care about their contributions, and how impactful they are in their role;
- Driven: To demonstrate a hunger for personal and professional development; challenging themselves, and those around them.
Working in a fast-paced and high intensity environment, the successful candidate will need to have excellent communication skills, the ability to work well in a team and to create positive working relationships.
Essential:
- Available to work in the evenings and weekends where applicable (i.e home fixtures)
- Eligible to work within the UK
Desirable:
- Experience within a similar role
What you can expect in return:
- An exciting and challenging working environment in the world of sport.
- An opportunity to hone and develop customer service related skills.
How to Apply:
If you feel you have the qualities and experience we are looking for, please download and complete our application form. Once complete, please return by email to [email protected]. Covering Letters and CVs need not be submitted.
The vacancies will remain open until filled.