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Rugby News

Important information | Supporters at Twickenham

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Twickenham Stadium will welcome a crowd of up to 10,000 for Leicester Tigers versus Montpellier in the European Challenge Cup Final in line with new government guidelines.

The information below outlines arrangements in place for supporters at Twickenham for the Final, for which a very limited number of tickets remain available.

Tickets and seating

Spectators will be seated in the lower seating bowl and in the East middle tier in groups up to a maximum of six from a single household or support bubble.
To comply with NHS Test and Trace, and to ensure safety throughout, everyone attending will be required to have their own mobile ticket on their own device, via the Twickenham Stadium app. The only exceptions are for accompanied minors (under 18 – where proof of age may be required) or for those with a disability attending with a companion.

Entering the stadium

Tickets will direct spectators to enter the stadium via assigned entry gates – A, D or E –

depending on which is closest to their allocated seat. 
Safety measures

The RFU has worked with Government and Richmond Council on the safety plans and procedures to allow fans to safely return, including the measures detailed below:

  • More than 130 sanitiser stations to encourage good hand hygiene.
  • Face coverings will be mandatory in the stadium, unless a spectator is in an assigned seat consuming food or beverages.
  • Social distancing will be required at all times.
  • Cleaning and waste collection regime will be increased.  
  • Spectators will be advised, as per government guidelines, to avoid busy times and routes on public transport, encouraging fans to cycle, walk or use private vehicles.
  • Up to 1,000 parking spaces will be available in RFU controlled car parks.
  • All spectators are required to read and sign up to a code of conduct and watch a mandatory ‘what to expect’ video before attending the game.

Food and Beverage

Restaurant-style service will be available in both Gate restaurants and Union Ale House in the East Stand for event sponsors and hospitality guests.  These will be pre-booked tables with household and support bubbles being able to sit together.

Food, alcoholic drinks, soft drinks, and tea/coffee will be available on the concourse at the Union 15 and nine other concessionaire units, while all 10 bars on the concourse will be open to serve drinks. These are open two hours prior to kick-off and will close 15 minutes before the final whistle. 

All food and drinks must be consumed in a seat in the stadium bowl, in line with government guidance.

Gesture of thanks

A total of 500 National Health Service staff have taken tickets for the Challenge Cup and Champions Cup Finals offered by tournament organisers EPCR in partnership with Heineken. The gesture recognises the dedication and bravery of health workers in battling against the COVID-19 pandemic, acknowledging that without their work playing in front of 10,000 fans would not be possible.