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Leicester Tigers confirm new Covid-19 measures

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Following the Government announcement of revised rules to address the spread of Covid and its new variant, Leicester Tigers can now confirm extra measures are in place for matchdays.

The safety of all supporters, players and staff remains paramount and, in response to the Government’s Plan B announcement, Tigers have updated the protocols in place for supporters to gain entry to the stadium. These take effect from this week.

Key points

  • Supporters will be required to complete a Covid Status Declaration prior to matchday..
  • Evidence of a valid NHS Covid Pass OR proof of a negative lateral flow/PCR test is mandatory (must be within 48 hours of the match) to gain entry to the stadium.
  • Covid status checks will be made at the stadium on matchday.
  • Supporters are asked to wear face covering in the stadium
  • Do not attend matchday if you are showing any Covid symptoms.

Tigers chief executive Andrea Pinchen said: “We are delighted to have supporters back in the stadium and we know they are really enjoying watching the efforts of Steve and the team this season, and we want to be able to continue to welcome them all as safely as possible during challenging times for everyone.

“These simple steps will help to keep us all safe, and we are asking that supporters arrive at the stadium well prepared, and leave as much time as possible to gain entry and reach their places with the new checks in place.”

What this means for supporters

Every supporter over the age of 18 attending a match at Mattioli Woods Welford Road stadium must complete a Covid Status Self-Declaration online. The link to this for Sunday’s Heineken Champions Cup fixture against Connacht Rugby will be distributed via email on Friday evening to season ticket holders and match ticket purchasers.

This simple online process requires supporters to confirm they have a valid NHS Covid Pass OR negative NHS Covid test (within the previous 48 hours) and that you are Covid-free and symptom-free. If you are using an NHS Covid Pass (which is valid for a month), we recommend you download and save before you leave for the stadium to help minimise any delays on arrival.

Supporters must be prepared to show their NHS Covid pass or proof of a negative NHS Covid test on arrival at the stadium. 

Checks will take place at all stadium entrances and visitors risk being denied entry if they are unable to show their NHS Covid Pass or proof of a negative NHS Covid test result from within the previous 48 hours, ideally as close to matchday as possible.

Fans are asked to wear a face covering while in indoor areas and when travelling to matches on public transport.

Although it is not mandatory within the stadium bowl, supporters are encouraged to wear face coverings in congested areas and in stands to protect themselves and those around them.

We ask all supporters to arrive at the stadium at least 30 minutes before kick-off to allow for extended entry times and to still reach their places in good time for kick-off.

Please come prepared

In order to ensure that you can enter the stadium as easily as possible, all supporters aged over 18 are requested to come prepared with your evidence at hand and have your season ticket card or match ticket ready too.

To do this you will need a copy of your digital Covid Pass:

  • Download the NHS App on the Apple Store or Google Play to your smartphone, iPad or tablet.
  • Watch the NHS video on how to access your digital Covid Pass. 
  • If you are fully vaccinated, you will be able to download a Covid Pass to your smartphone, iPad, tablet or print a PDF.

If you do not have access to a digital pass, the Government website has information on obtaining a Covid Pass Letter.

FREQUENTLY ASKED QUESTIONS

Where do you fill in one of the declaration forms?

The link to the Covid Status Declaration has been emailed to ticket holders on Friday evening. Check your email inbox and also any junk folders.

What happens to season ticket holders/ticket purchasers who do not have internet access? How do they complete their declaration?

There will be some printed copies available on the day at the ticket office booth outside Main Reception. Please allow extra time to collect and complete the form well ahead of kick-off if you are not able to do so online.

What if we do not have access to our emails between the time you send the declaration and the game?

There will be some printed copies available on the day at the ticket office booth outside Main Reception. Please allow extra time to collect and complete the form well ahead of kick-off if you are not able to do so online.

You state that the club requires an NHS Covid Pass OR negative NHS Covid test "within the previous 48 hours". Doers that 48 hours relate only to the negative test?

The Covid negative test result must be from within 48 hours before the game. The NHS Covid Pass is valid for a month. Please download and save your Covid Pass before you set off for the stadium to limit any delays on arrival.

Do Tigers review all of the declarations and put something on season ticket cards which is recognised at the gate or do we just show our NHS Covid Passes?

We have a system in place to monitor declarations but please also be prepared to show your Covid pass or negative test result.

Does the link go to every individual or just the ticket purchase if we attend as a group? How does that work?

The link will be emailed to the lead booker only. We ask that the lead booker distributes to all group members or completes each question on their behalf. The proof of status applies only to visitors aged 18 or over.